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*Η πολιτική απορρήτου είναι διαθέσιμη στα ελληνικά εφόσον ζητηθεί.
WHO IS THE DATA CONTROLLER?
The data controller of your data is the company under the name “Hyper Hypo”. We collect personal data of the users of our website, only when they provide it voluntarily, while using our online services.
WHAT KIND OF DATA DO WE COLLECT?
We collect information from and about you concerning:
HOW DO WE COLLECT YOUR DATA?
We collect information directly from you when you create an account our purchase product. We also collect information if you contact customer service or sign up for our newsletter.
We collect information via tracking tools like browser cookies and web beacons. We use these tools on our websites and in emails we send to you.
Your personal data are collected so that we can provide you with our services, in an effort to enhance your experience as a customer. Without this data, we may not be able to continue, establish or maintain the facilities and services provided.
Data is also collected during the normal course of work, so that our relationship with our customers can be continued.
We do not disclose or publish your personal data and the confidential information you have given us without your explicit consent.
The data stored for customers will be kept confidential, but we may provide this data to the following parties under the confidentiality duty for the purposes set out in the previous paragraph:
WHY DO WE USE YOUR DATA?
We process your information on the basis of:
HOW LONG DO WE KEEP YOUR DATA?
We will process your data for the period of time that you remain a registered user (i.e. until you decide to unsubscribe).
We will process your data for the period required to manage the purchase of the products or services you have including any returns, complaints or claims relating to the purchase of that product or service particular service. We will process your data for as long as necessary to fulfil your request or application. We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotions, we will retain data for a period of 6 months from the end of the promotion. We will process your data occasionally during an action or a specific quality survey or until we anonymise your browsing data.
Regardless of how we process your data during the period that it is necessary to achieve the respective purpose, we will then keep it duly stored and protected for the period during which liability may arise from their processing, in accordance with the applicable legislation. Once the limitation period for any claim has expired, we will proceed to delete the personal data.
Sending order to different recipient
In the case of sending an order from a user to a different recipient, it goes without saying that the final recipient must be aware of the shipment and that the sender will have ensured the receipt of the shipment. The user declares the consent of the necessary personal data that will allow the execution of the order. The same terms apply to gift cards.
Credit/Debit Card Data
The data of your credit/debit cards shall be requested upon completion of your orders, when you choose this payment method. Your credit/debit card data shall be solely used for being transferred through a safe environment to the related banking institute exclusively for the purpose of completing your order. No credit card data are kept in the systems of our Company.
For having the card owner verified, your card data may be forwarded to a third service provider, associated with your bank, which shall complete the payment through your card.
HOW WE SHARE INFORMATION WITH THIRD PARTIES?
Hyper Hypo, for the delivery of the user’s order, obligatorily transmits to a third party the minimum necessary personal data exclusively for the execution of the shipment of the order. These data are: name, surname, address, telephone and electronic contact address.
It is necessary to give access to your personal data to third parties who provide support for the services we offer you, in particular:
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your personal data shall be collected by us if you voluntarily provide them, for example, when you contact us. We shall use and store these data exclusively for replying to your request, for example for forwarding your request to the competent department so that the latter contacts you.
These data shall be voluntarily supplied upon your explicit consent. As to the information related to your communication channels (e.g. your email address or telephone number), you also agree that we may contact your through such communication channel for promptly replying to your request.
Following the final processing of your request, your data shall be deleted, if you wish so, and since such deletion does not oppose to the legal storing requirements. To this end, you may contact our data protection officer.
We are committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights. You can exercise your rights at no cost to you, by writing an email to us at the email address hello@hyperhypo by simply telling us the reason for your request and the right you wish to exercise.
You are hereby notified that you may at any time exercise any of the following rights, as the same are provided for in the General Regulation: a) right to access the information you have supplied and obtain a copy of them, in order to verify legality of their processing, b) right to amend your personal data, c) right to delete your personal data or revoke your consent, unless prohibited under a related legal obligation, d) right to limit processing, e) right to object in case you disagree with processing purposes, f) right to data portability and transfer to other controllers, if technically possible.
With regard to any of the aforementioned rights, you may contact us via email at [email protected], phone at +30 211 7359628 or through the digital form of our website.
In the event that we deem it necessary to confirm the identity your identity, we may request a copy of a document proving your identity.
Regardless of the purpose or legal basis on which we process your data, you have the following rights:
According to applicable legislation, you may freely use our website if you have attained the 18th year of age. Otherwise, you may use our website under the supervision of your parents or upon their consent.
If we do so, we will notify you in various ways (for example, through a banner, or a pop-up) or we may even send a notification to your email address when such change is important to your privacy, so that you can review the changes, evaluate them, and, if applicable, even if the change is important to your privacy.
Responsible for Personal Data Management for Hyper Hypo is: Andreas Kokkino, (+30) 211 7359628, [email protected].